Member Services Representative

6 days ago


Fort Wayne, Indiana, United States MidWest America Federal Credit Union Full time
Job Title: Member Service Representative (Loan Officer)

Estimated Salary: $55,000 - $65,000 per year.

About MidWest America Federal Credit Union

MidWest America Federal Credit Union is a financial institution dedicated to providing exceptional member service and support. As a leading credit union in the region, we offer a comprehensive range of financial products and services designed to meet the diverse needs of our members.

Key Responsibilities:
  • Provide accurate, timely, and courteous service to members in processing transactions efficiently.
  • Assist members with all aspects of their account needs to build trust and rapport.
  • Maintain confidentiality and adhere to proper security measures of the Credit Union.
  • Cross-sell loan protection products on loans and additional accounts.
Required Skills and Qualifications:
  • One (1) year of previous banking experience.
  • Two (2) years of service industry and sales experience preferred.
  • Strong abstract reasoning and problem-solving skills.
  • Ability to effectively handle multiple tasks simultaneously.
  • Strong math skills for cash handling.
Benefits:
  • 401(k) plan with company matching.
  • Dental insurance.
  • Paid Short & Long-Term Disability insurance.
  • Health insurance.
  • Paid Life insurance.
  • Paid time off.
  • Paid Vision insurance.
  • Loan rate discounts.
  • Sick Time.
  • Paid holidays (Federal holidays observed).
  • No nights/no weekends.
  • Personal Time.
  • Competitive pay.


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