Customer Service Representative

5 days ago


Fort Wayne, Indiana, United States Public Storage Full time
Job Overview

We are seeking a highly motivated Customer Service Representative to join our team at Public Storage. As a key member of our sales and operations team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • You will assess customer storage needs and provide personalized solutions, including the sale of packing and moving supplies.
  • Daily storage unit inspections will confirm inventory and availability, ensuring spaces are ready to rent.
  • Auditing cash drawers and making bank deposits are part of your daily business.
  • You will help keep customers current with payments and make reminder and collection calls when required.
Requirements
  • Experience in a customer service centered sales environment is essential.
  • Transportation: You must have a valid driver's license and utilize your own vehicle to travel between different work locations and/or while conducting other work-related business (mileage reimbursement available).
Physical Requirements
  • You should be able to transport, lift/move items weighing up to 35 pounds.
  • Regular walking and standing are expected, spending up to 50% of your time in outdoor environments, including climbing stairs and opening large doors.
  • Maintaining exterior grounds/curb appeal clean and free of debris is also part of your role.
Benefits
  • Flexible and full-time schedules between 9:30am and 6pm (weekends until 5pm) with opportunities for performance-based bonuses.
  • Eligibility for total rewards package after working an average of 20+ hours, including medical, dental, vision, 401k with match, paid time off, sick time, and flex spending.

Earn $15.50 per hour and enjoy a comprehensive benefits package, including company-paid life and accidental death insurance, and exclusive vendor discounts. On-site company housing is available at many locations (performance and tenure required). Public Storage offers a dynamic work environment with opportunities for career growth and professional development.



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