Financial Services Representative

8 hours ago


Fort Wayne, Indiana, United States Fire Police City County FCU Full time
Job Summary: We are seeking a skilled Cashier and Service Associate to join our team at Fire Police City County FCU. As a key member of our staff, you will be responsible for providing exceptional customer service, processing transactions, and promoting credit union products.

About the Role:
In this role, you will work closely with members to address their financial needs, provide information about our services, and help them achieve their financial goals. You will also be responsible for operating a cash handling system, performing daily balancing tasks, and maintaining accurate records.

Main Responsibilities:
  • Provide exceptional customer service to members, addressing their questions and concerns in a timely and professional manner.
  • Process transactions, including deposits, withdrawals, and transfers, ensuring accuracy and security.
  • Operate a cash handling system, managing cash drawers and balancing transactions daily.
  • Maintain accurate records, including transaction logs and member information.
  • Promote credit union products and services to members, helping them achieve their financial goals.

Requirements:
To succeed in this role, you will need:
  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work accurately and efficiently in a fast-paced environment.
  • Basic math skills and attention to detail.
  • Familiarity with computer systems and software applications.

What We Offer:
We offer a competitive salary of $45,000 per year, based on experience. Additionally, we provide opportunities for career growth and development, as well as a comprehensive benefits package, including health insurance, retirement plan, and paid time off.

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