Program Associate, Resettlement Specialist

3 days ago


Silver Spring, Maryland, United States HIAS Inc Full time

Job Overview

We are seeking an experienced Program Associate, Resettlement to join our team at HIAS Inc. The successful candidate will assist and support staff with administrative functions across programs, with a focus on the Reception & Placement (R&P) program.

This is a temporary position that starts ASAP and ends September 30, 2025, with possible extension. The estimated salary for this role is $50,000.00 per year.

About Us

HIAS has been helping Jewish refugees since 1881 and today supports people from diverse backgrounds. We stand for welcome, justice, empathy, partnership, courage, and resilience.

Responsibilities

  • Compile and publish bi-weekly Affiliate Newsletter on MailChimp.
  • Coordinate the agenda for monthly Affiliate Network Call and other calls as needed.
  • Regularly update affiliate contact or capacity information across all applicable platforms.
  • Assist with the planning of the biannual HIAS Network Conference.
  • Grant access to new affiliate office staff to all necessary platforms.
  • Assist with reviewing Litmos performance and tracking course completion by affiliate staff.
  • Provide logistical support for training, including monthly training and HIAS Directors' Training and National Conference.
  • Assist the R&P team in developing proposals by supporting data collection efforts.
  • Assist the R&P team with compliance activities by conducting monitoring visits to affiliate offices and reviewing client files.
  • Provide information packets containing R&P updates and local community information to HIAS staff for speaking engagements.
  • Provide data tracking and reporting support in IRIS and manage inquiries from clients, funders, and leadership.
  • Perform additional tasks as assigned to support the Resettlement and Integration Department's mission and objectives.

Requirements

  • Undergraduate degree required.
  • 1-2 years of relevant experience, with preference for experience in operations support roles.
  • Knowledge of U.S. Refugee Program required; previous work experience at a resettlement affiliate strongly preferred.
  • Knowledge of Microsoft 365 platform, including SharePoint and MS Teams, preferred; proficiency in Microsoft Excel, PowerPoint, and Word required.
  • Ability to collect, organize, analyze, and disseminate significant amounts of information with attention to details and accuracy.
  • Ability to travel, if needed.
  • Ability to work independently with flexibility to adapt to the needs of the team.
  • Excellent interpersonal, written, and oral communication skills required.
  • Well-organized and detail-oriented; ability to work under pressure and meet deadlines.
  • Attentive to details; self-starter able to manage and carry out varied functions of a multi-faceted program.


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