USRAP Operations Advisor, Assurances Specialist

3 days ago


Silver Spring, Maryland, United States HIAS Inc Full time

Job Title: USRAP Operations Advisor, Assurances Specialist

About the Role:

We are seeking a highly skilled and experienced USRAP Operations Advisor, Assurances Specialist to join our team at HIAS Inc. This role will support the Assurances team within the Department of State's Bureau of Population, Refugees and Migration (PRM) Refugee Processing Center (RPC). The successful candidate will work closely with overseas Resettlement Support Centers (RSCs) and the Department of State to process cases allocated to domestic Resettlement Agencies.

Key Responsibilities:

  • Collaborate with the Refugee Operations (RefOps) Team Leads and the RefOps Manager to organize new projects or initiatives, providing input based on operational experience and knowledge.
  • Process and ingest cases ready to be assured and conduct rigorous quality assurance checks on assurances submitted to the RPC.
  • Build and manage a series of assurances reports for RSCs and RAs.
  • Oversee the production and reconciliation of overdue assurance reports on a monthly basis.
  • Collaborate with PRM to make relevant policy and process updates to the Allocations and Assurances Handbook on a monthly basis.
  • Serve as a liaison between the RPC and the Resettlement Agencies by participating in regular meetings with Resettlement Agency pre-arrival and processing staff.
  • Identify change management needs, software enhancements, and backlog prioritizations by conducting regular coordination and feedback with PRM and RAs.
  • Discuss USRAP processing issues with multiple stakeholders and provide recommendations for product backlogs and issue resolution.
  • Support the collection and reporting of requirements-related metrics.
  • Maintain knowledge of relevant RPC technology.

Qualifications & Requirements:

  • Undergraduate degree from an accredited university or equivalent experience required.
  • At least five years of relevant experience in similar work.
  • Knowledge of the USRAP required and experience working at a national Resettlement Agency or local resettlement affiliate agency preferred.
  • Familiarity with ServiceNow and Agile preferred.
  • Excellent written and verbal communication skills required; ability to translate complex information into digestible information.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to multitask and prioritize efficiently.
  • Must be a U.S. citizen and eligible to obtain and maintain a Secret level security clearance.
  • Travel, to include travel to insecure operating environments, may be required.

About HIAS Inc:

HIAS Inc is a leading organization that provides vital services to refugees and asylum seekers around the world. We are committed to a fair and respectful hiring process and prioritize communication and transparency with all candidates.

Estimated Salary Range: $110,000 - $117,000 per year.



  • Silver Spring, Maryland, United States HIAS Inc Full time

    HIAS Inc is seeking a skilled USRAP Operations Advisor to support the Assurances team within the Department of State's Bureau of Population, Refugees and Migration (PRM) Refugee Processing Center (RPC).The ideal candidate will have at least five years of relevant experience in similar work and a strong understanding of the USRAP. They will be responsible for...


  • Silver Spring, Maryland, United States HIAS Inc Full time

    **About the Role**We are seeking a global resettlement advisor to join our team in the refugee processing center. As a key member of the allocations team, you will work closely with overseas resettlement support centers and the department of state to ensure the smooth processing of refugees allocated to domestic resettlement agencies.**Key...


  • Silver Spring, Maryland, United States HIAS Inc Full time

    About the RoleWe are seeking a highly skilled and experienced USRAP Operations Advisor to join our team at HIAS Inc.! In this role, you will oversee the implementation of USRAP operations, working closely with RSCs and SSCs to improve the efficiency and effectiveness of refugee processing. You will identify areas for improvement, develop and implement...


  • Silver Spring, Maryland, United States HIAS Inc Full time

    Job OverviewHIAS Inc is seeking a highly skilled Global Refugee Operations Specialist to join our team. As a key member of our operations department, you will play a vital role in managing and coordinating with Department of State-funded System Solution Champions (SSCs) based at each Resettlement Support Center (RSC).ResponsibilitiesYou will work closely...


  • Silver Spring, Maryland, United States HIAS Inc Full time

    Are you passionate about making a difference in the lives of refugees and asylum seekers? Do you have excellent analytical, problem-solving, and communication skills?We are seeking a highly skilled US Refugee Admissions Program Assurance Coordinator to join our team and contribute to our mission.Responsibilities:Collaborate with the Refugee Operations Team...


  • Silver Spring, Maryland, United States HIAS Inc Full time

    About the Role:We are seeking a highly skilled and experienced Resettlement Agency Support Coordinator to join our team at HIAS Inc. This role will support the Assurances team within the Department of State's Bureau of Population, Refugees and Migration (PRM) Refugee Processing Center (RPC).Key Responsibilities:Collaborate with the Refugee Operations...


  • Silver Spring, Maryland, United States HIAS Inc Full time

    **Job Overview**Hias inc. is looking for a refugee processing coordinator who can help us manage the operations of our department. As a key member of our team, you will be responsible for coordinating with overseas resettlement support centers and the department of state to ensure the smooth processing of refugees.**Responsibilities**Coordinate with the...


  • Silver Spring, Maryland, United States CAMRIS International Full time

    OverviewCAMRIS International, LLC, a dynamic medical research and development firm, seeks a Senior Quality Assurance Audit Specialist to support the Pilot Bioproduction Facility (PBF) at the Walter Reed Army Institute of Research (WRAIR) in Silver Spring, Maryland.PBF is a cutting-edge cGMP-compliant pharmaceutical manufacturing facility engaged in...


  • Silver Spring, Maryland, United States HIAS Inc Full time

    About the RoleHIAS Inc is seeking a highly skilled Refugee Processing Advocate to join our Scrum Team. This role will play a crucial part in facilitating collaboration between resettlement agencies and the Department of State's Refugee Processing Center (RPC).Key ResponsibilitiesProvide subject matter expertise on refugee processing requirements, case...


  • Silver Spring, Maryland, United States CAMRIS International Full time

    About the RoleWe are looking for an experienced Quality Assurance Audit Specialist to join our team at CAMRIS International, LLC. This role will be based in Silver Spring, Maryland, and will involve working closely with the Pilot Bioproduction Facility (PBF) team.The successful candidate will have strong knowledge of current Good Manufacturing Practices...

  • Parts Advisor

    4 weeks ago


    Silver Spring, Maryland, United States DARCARS Automotive Group Full time

    Job OverviewDARCARS Automotive Group is now hiring a skilled Parts Advisor to join our team. This is an exciting opportunity for someone with little experience or those seeking advancement.


  • Silver Spring, Maryland, United States CAMRIS International Full time

    Job SummaryCAMRIS International, LLC, is seeking a highly skilled Quality Assurance Audit Specialist to work on-site at the Pilot Bioproduction Facility (PBF) in Silver Spring, Maryland.This is an excellent opportunity to work with a dynamic team and contribute to the success of a leading medical research and development firm.The ideal candidate will have...


  • Silver Spring, Maryland, United States New Age Lighting Full time

    About the RoleThe Production Support Specialist will be a critical contributor to our mission to deliver transformative home lighting solutions. We are a licensed and insured electrical contractor throughout the Washington D.C. metropolitan area.This full-time position offers a salary of $70,000-$80,000 per year, depending on experience. The successful...


  • Silver Spring, Maryland, United States RLS Inc Full time

    We are seeking a Delivery Operations Specialist to support our pharmacy operations by driving company cars for deliveries. This role involves delivering radiopharmaceuticals to hospitals, imaging facilities & healthcare clinics in a safe and dependable manner.Key Responsibilities:Packing and transporting radiopharmaceuticalsProcessing returns from...


  • Silver Spring, Maryland, United States Assured Nursing Full time

    Exciting Opportunity for a Radiology Imaging SpecialistAbout the JobWe are seeking a highly skilled Radiology Imaging Specialist to join our team at Assured Nursing in Silver Spring, Maryland.Job SummaryThe ideal candidate will possess excellent technical skills and have at least 2 years of recent experience as a radiology technologist. The successful...


  • Silver Spring, Maryland, United States New Age Lighting Full time

    Senior Office Assistant PositionNew Age Lighting in Silver Spring, MD is seeking a skilled Production Support Specialist to join our team.This is a full-time, in-person role with a competitive salary and comprehensive benefits.Estimated Salary: $65,000 - $85,000 per year.The ideal candidate will have experience in residential electrical or custom integrator...


  • Silver Spring, Maryland, United States Adventist HealthCare Full time

    About the RoleAn Operating Room Nurse Specialist will educate patients and their families through the continuum of care, advancing their own knowledge and skills in a dynamic environment.Develop patient-centered care plans to meet individual needs.Collaborate with interdisciplinary teams to achieve seamless care transitions.Maintain professional expertise by...


  • Silver Spring, Maryland, United States HIAS Inc Full time

    OverviewHIAS Inc is a non-profit organization dedicated to providing economic advancement opportunities to refugees and other forcibly displaced entrepreneurs.We are seeking an experienced Loan Operations Specialist to join our team in this temporary position. The successful candidate will play a vital role in ensuring the efficient and effective management...


  • Silver Spring, Maryland, United States Giant Food Full time

    About Giant FoodGiant Food is the #1 grocer in the Baltimore-Washington area, serving over 2 million weekly customers with annual sales topping $5 billion. Our journey began in 1936 with one store on Georgia Avenue in Washington D.C., and today we operate over 160 stores spanning across D.C., Maryland, Virginia, and Delaware.Our MissionWe strive to be the...


  • Silver Spring, Maryland, United States GAMA-1 Technologies Full time

    Job OverviewGAMA-1 Technologies is a rapidly growing technology business that provides strategic information assurance, information security, and business enterprise and networking solutions to the Federal Government.We are seeking an experienced IT Support Specialist to join our team in Silver Spring, MD. As a key member of our IT Customer Service team, you...