Resettlement Monitoring Specialist

2 weeks ago


Silver Spring, Maryland, United States HIAS Inc Full time
Program Overview
The Virtual Reception and Placement (VR&P) program aims to provide alternative, 'lighter touch' pathways for higher-resourced, lower-risk cases than traditional on-site resettlement. In the virtual setting, caseworkers assist remotely to help new arrivals integrate into their communities and achieve early self-sufficiency.

This innovative program relies on a new software system that captures client interactions, which will be reviewed by the Monitoring Specialist along with case notes and documentation to ensure compliance and attainment of program goals.

Key Responsibilities:
• Develop and implement monitoring tools and procedures for the VR&P program
• Review client communications, case notes, and documentation to ensure compliance with program guidelines
• Conduct virtual interviews with clients and stakeholders to assess service delivery and identify areas for improvement
• Prepare regular monitoring reports with recommendations for process improvements and track progress
• Collaborate with program managers and data analysts to update monitoring reports and tools as needed
• Participate in program planning and review, ensuring alignment with organizational goals and objectives

Requirements:
• Bachelor's degree in social sciences, business administration, or related field
• 3-5 years of experience in program management, monitoring and evaluation, or related field
• Strong knowledge of program management principles and practices
• Excellent communication, analytical, and problem-solving skills
• Ability to work effectively in a team environment and build strong relationships with stakeholders

The estimated salary for this position is $70,000 per year.

Benefits
Hias Inc offers a competitive salary, benefits package, and opportunities for professional growth and development. We value diversity and inclusion and strive to create a welcoming environment for all employees. The selected candidate will have the opportunity to work with a dedicated team of professionals who share our commitment to excellence and our mission to serve refugees and asylum seekers worldwide.

If you are passionate about making a difference in the lives of others and have the skills and experience to excel in this role, please submit your application.

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