Customer Service Expert
3 days ago
We are seeking a highly motivated and customer-centric individual to join our team as a Xfinity Retail Sales Consultant. In this role, you will be responsible for providing excellent customer service and sales support to our customers, ensuring that they have a positive experience with our products and services.
About the JobThis is an exciting opportunity to join a dynamic team and work with a leading media and technology company. As a Xfinity Retail Sales Consultant, you will be accountable for individual results and impact on the team. You will have the opportunity to work in a fast-paced environment, utilize cutting-edge technology, and develop your skills and knowledge in sales and customer service.
Responsibilities- Represent products and services by sharing and demonstrating product and sales know-how with customers.
- Provide product demonstrations to educate customers on full product capabilities to increase their experience.
- Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
- Achieves sales and customer experience goals and objectives.
To be successful in this role, you will need to have:
- A high school diploma or equivalent.
- 2-5 years of relevant work experience.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet sales targets.
- Proficiency in computer applications and software.
We offer a competitive salary and benefits package, including:
- A base pay of $16.00 per hour.
- A total target compensation of $23.69 per hour.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) matching program.
- A range of employee resource groups and training opportunities.
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application today.
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