Customer Service Expert

3 days ago


Lancaster, Pennsylvania, United States Comcast Full time
Role Summary

We are seeking a highly motivated and customer-centric individual to join our team as a Xfinity Retail Sales Consultant. In this role, you will be responsible for providing excellent customer service and sales support to our customers, ensuring that they have a positive experience with our products and services.

About the Job

This is an exciting opportunity to join a dynamic team and work with a leading media and technology company. As a Xfinity Retail Sales Consultant, you will be accountable for individual results and impact on the team. You will have the opportunity to work in a fast-paced environment, utilize cutting-edge technology, and develop your skills and knowledge in sales and customer service.

Responsibilities
  • Represent products and services by sharing and demonstrating product and sales know-how with customers.
  • Provide product demonstrations to educate customers on full product capabilities to increase their experience.
  • Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
  • Achieves sales and customer experience goals and objectives.
Requirements

To be successful in this role, you will need to have:

  • A high school diploma or equivalent.
  • 2-5 years of relevant work experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Proficiency in computer applications and software.
What We Offer

We offer a competitive salary and benefits package, including:

  • A base pay of $16.00 per hour.
  • A total target compensation of $23.69 per hour.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) matching program.
  • A range of employee resource groups and training opportunities.
How to Apply

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application today.



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