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Information Desk Clerk

2 months ago

Mount Holly, New Jersey, United States Virtua, Inc. Full time
Job Summary

We are seeking a highly skilled and customer-focused Information Desk Clerk to join our team at Virtua Health. As a key member of our hospital staff, you will be responsible for providing exceptional customer service, hospitality, and a positive experience for visitors, patients, and vendors.

Key Responsibilities
  • Coordinate patient registration data and direct patients/visitors to appropriate locations within the hospital.
  • Verify staff ID badges and enforce visiting hour policies and procedures.
  • Communicate directions to all locations/departments within the facility.
  • Receive and respond to all telephone inquiries and assist visitors with special needs.
Requirements
  • 2 years of customer service experience.
  • Strong verbal communication skills and excellent telephone etiquette.
  • Excellent interpersonal skills and team player.
  • High School diploma or equivalent.

Why Work with Us?
We are a Magnet-recognized health system with a commitment to quality, safety, and outstanding work environment. Our medical and surgical experts are among the best in the country, and we offer a range of benefits and opportunities for growth and development.