Restaurant Operations Manager
5 days ago
Bojangles is a fast-casual restaurant chain that prides itself on serving high-quality food and providing excellent customer service. We are seeking a highly skilled and motivated Assistant General Manager to join our team.
Job SummaryThe Assistant General Manager will be responsible for overseeing the daily operations of the restaurant, including managing staff, controlling costs, and ensuring excellent customer service. This is a full-time position that requires a strong work ethic, excellent communication skills, and the ability to work well in a team environment.
Key Responsibilities- Manage the day-to-day operations of the restaurant, including supervising staff and controlling costs.
- Ensure excellent customer service by responding to customer complaints and feedback.
- Develop and implement strategies to increase sales and improve customer satisfaction.
- Recruit, train, and develop staff to ensure they have the skills and knowledge needed to perform their jobs effectively.
- Monitor and control labor costs, inventory, and other expenses to ensure the restaurant is operating efficiently.
- Collaborate with other managers and staff to achieve business objectives and improve overall performance.
- 2+ years of experience in restaurant management, preferably in a fast-casual or quick-service environment.
- Proven track record of success in managing staff, controlling costs, and improving customer satisfaction.
- Excellent communication and leadership skills, with the ability to motivate and inspire staff.
- Strong analytical and problem-solving skills, with the ability to make informed decisions.
- Ability to work well in a fast-paced environment and adapt to changing circumstances.
- Competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.
- Flexible scheduling and work-life balance.
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