Technical Alignment Specialist

3 weeks ago


Chicago, Illinois, United States Shartega IT, Inc. Full time
About the Role

We are seeking a highly skilled Technical Alignment Specialist to join our team at Shartega IT, Inc. in Chicago IL and surrounding areas.

This is a full-time position with a competitive salary range of $85,000 - $110,000 per year, depending on experience and qualifications.

Key Responsibilities

The Technical Alignment Specialist will be responsible for:

  • Assessing and aligning technology for our customers to ensure seamless IT operations.
  • Maintaining a deep technical knowledge of client environments and performing alignment visits as needed.
  • Developing and implementing effective technical solutions to address customer needs.
  • Collaborating with our vCIO to identify and prioritize technical issues and develop strategies for resolution.
  • Providing exceptional customer service and support to ensure high levels of customer satisfaction.
Requirements

To be successful in this role, you will need:

  • A Bachelor's degree in Computer Science or a related field (or equivalent experience).
  • At least 3-5 years of experience in IT or a related field, with a focus on technical alignment and support.
  • Strong technical skills, including proficiency in A+, Network+, Cisco, Microsoft, and other relevant technologies.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal stakeholders.
Benefits

We offer a comprehensive benefits package, including:

  • Competitive salary and bonus structure.
  • Premium health, vision, and dental insurance.
  • 401K retirement plan with company match.
  • Mileage reimbursement and other benefits as needed.
  • Opportunities for professional growth and development within our organization.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced Technical Alignment Specialist looking for a new challenge, please submit your application.



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