Desktop Support Technician
4 days ago
We are seeking a highly skilled Desktop Support Technician to join our team at Alpha Omega Computer & Network Services, Inc. As a key member of our team, you will play a critical role in providing technical support to our clients.
About Our CompanyAlpha Omega Computer & Network Services, Inc is a mission-driven organization dedicated to serving one another, our clients, and our community through charitable outreach.
Job DescriptionIn this role, you will be responsible for providing technical support, ensuring reliability, efficiency, and security across client environments. This includes troubleshooting, proactive maintenance, technology deployments, and assisting with resolving technical and customer issues.
You will work closely with our clients to understand their needs and develop solutions that meet those needs. Your ability to troubleshoot and resolve Tier 2 client hardware and software-related issues in a timely manner is essential to ensuring complete client satisfaction.
Responsibilities:- Provide technical support to clients, ensuring reliability, efficiency, and security across client environments.
- Troubleshoot and resolve Tier 2 client hardware and software-related issues in a timely manner.
- Develop solutions that meet the needs of our clients.
- Work closely with our clients to understand their needs.
The estimated salary for this position is $65,000-$85,000 per year, based on industry standards and location.
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