IT Support Specialist
2 days ago
Vdart Inc is a leading global provider of digital solutions, products and talent management company providing digital technology solutions in Automotive, Manufacturing, Energy & Utilities and Healthcare Industries.
We are currently seeking an IT Support Specialist to join our team. This role involves providing end-user support for Windows devices, including software installations and data migrations. The ideal candidate will have experience with remote assistance tools, Active Directory, Citrix, VPN, LAN, and WAN. A strong understanding of problem-solving and ticket management systems is essential.
Key Responsibilities
* Provide In-Person Corporate office and clinic onsite support for end-user IT desktop support services
* Offer laptop and desktop support for Windows devices, including software installations and end-user data migrations
* Collaborate with internal IT resources and external vendors on small-scale application and hardware upgrades or installations
* Ensure proper ticket communication protocol, including announcing arrival, work performed, status, and departure
Requirements
* 1-3 years of experience in desktop, laptop, and smartphone troubleshooting
* Experience with Android and Apple IOS support
* Ability to lift up to 70 pounds
Benefits
* Competitive salary range: $60,000 - $80,000 per year
* Opportunities for professional growth and development within the company
* Collaborative and dynamic work environment
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