Human Resources Manager at Hynes Convention Center
4 weeks ago
As a Human Resources Manager at the Hynes Convention Center, you will oversee the recruitment, training, and engagement of the people who create unforgettable guest experiences. This role requires an experienced and dynamic Human Resources professional who can influence at all levels of the business.
Key Responsibilities:
• Developing and implementing recruitment/staffing plans for the location in partnership with managers
• Serving as the 'voice of the people' in all senior leadership discussions
• Ensuring all Levy and legal standards, such as I9 documents, are completed in a timely manner
• Conducting regular audits to verify compliance with policies and procedures
• Managing workforce planning to build capability and optimize performance
• Developing, implementing, and supporting a retention strategy for a specific partner
• Overseeing onboarding and orientation training for new team members
• Leading efforts around employee engagement and retention at the location
• Coaching team managers to understand business information and the key performance levers
• Driving incremental improvements to performance using robust analysis and benchmarking
• Overseeing the timely and accurate completion of all team member timesheets in our 'MyStaff' system
• Ensuring efficient and welcoming employee check-in experience
• Partnering with the location leadership team to develop and deploy an employee engagement action plan
• Overseeing employee investigation and progressive discipline procedures
• Moving between strategic and operational thinking to execute strategy
• Where applicable, acting as the primary point of contact for union representatives
• Where applicable, educating and supporting managers in understanding and adhering to the location Collective Bargaining Agreement
• Ensuring all team member information is accurate and up to date within the location HRIS system
• Ensuring the timely processing of all unemployment claims
• Managing team member 'Speak Up' and Grievance complaints
• Ensuring timely completion of all mandatory/compliance-related training, e.g. Preventing Workplace Harassment
• Working with location leadership to define management succession plan and development
• Partnering with department leaders to optimize flexible labor scheduling
• Working in partnership with the Compass Strategic Alliance Group to manage the contract retention
• Contributing to sales activity for existing or new partners (e.g. supporting proposals, bids, presentations)
• Supporting managers in completing employee investigations and corrective actions processes
• Analyzing performance data across multiple units to look for operational efficiencies
• Evaluating/auditing working practices to manage risks and drive compliance
• Shaping and managing change and improvement programs
• Attending manager meetings to support the overall management and governance of the location
• Delivering ongoing training and development to the on-site management team
• Partnering with the location/partner HR team to develop joint strategies where appropriate
• Other duties and responsibilities as assigned
Requirements:
• Experience in a Human Resources role is preferred
• Spanish speaking is encouraged
• Experience managing large scale projects
• High level of computer literacy
• Passion for hospitality, food, and retail
• Excellent interpersonal and stakeholder management skills
Levy Culture:
Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
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