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Sales Lead II

2 months ago

King of Prussia, Pennsylvania, United States Tapestry Full time
Job Title: Sales Lead II

At Tapestry, we're seeking a highly motivated and results-driven Sales Lead II to join our team. As a key member of our sales team, you will be responsible for delivering sales to achieve store AOP and individual goals, executing company initiatives, and maintaining operational standards.

Key Responsibilities:
  • Support the customer experience and teamwork environment to achieve store and individual sales plans.
  • Exhibit the competencies listed below with a focus on Drive for Results and Customer Focus.
  • Mentor, motivate, and develop team members to deliver Stuart Weitzman's Selling Ceremony and operational standards.
  • Stay current with market competition, fashion trends, and client shopping behaviors.
  • Deliver a bold, energetic, purpose-driven customer experience.
  • Consistently and in a timely manner, complete all types of operational tasks, including maintaining store sales floor and backroom, cash wrap, and visual merchandising to Stuart Weitzman standards.
  • Process shipments as needed.
  • Replenish inventory on the sales floor as needed.
  • Collaborate with the Store Manager and Assistant Manager to elevate the selling culture.
  • Adhere to all Stuart Weitzman policies and procedures, including Loss Prevention.
  • Collaborate with the Store Manager and Assistant Manager to support the team in elevating client experience and sales.
  • Perform and supervise store opening and closing procedures.
  • Be a brand ambassador of Stuart Weitzman.
Requirements:
  • Strong communication skills, both oral and written.
  • Excellent organization and attention to detail.
  • Knowledge of POS, Microsoft Office, and basic computer skills, including iPads, Internet, and Mobile POS.
Preferred Qualifications:
  • Ability to execute at a fast pace.
  • Ability to maneuver the sales floor and stockroom, including climbing, bending, and kneeling.
  • Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
  • Ability to meet SW Scheduling & Availability Expectations, including the ability to work a flexible schedule, including nights, weekends, and holidays.
Competencies:
  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
  • Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Our Competencies for All People Managers:
  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
  • Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and 'actionable' positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry at https://www.tapestry.com/.