Customer Service Associate

1 month ago


New Hartford, New York, United States Mark Kotary - State Farm Agent Full time
Position Overview

Mark Kotary - State Farm Agent is looking for a motivated and personable professional to enhance customer engagement and drive insurance product sales. As a member of our team, you will cultivate and strengthen customer relationships within the community, promoting a range of State Farm offerings including auto, home, and life insurance.

Key Responsibilities
  • Develop and maintain customer relationships, ensuring follow-up as necessary.
  • Deliver prompt, accurate, and friendly service, addressing inquiries about insurance options, eligibility, coverages, policy modifications, claims, and billing.
  • Utilize a customer-focused, needs-based approach to inform clients about various insurance choices.
Compensation and Benefits
  • Hourly wage plus commission and bonuses.
  • Paid time off, including vacation and personal/sick days.
  • Flexible working hours.
  • Valuable industry experience.
  • Opportunities for professional growth and advancement within the agency.
Qualifications
  • Preferred experience in sales, whether in retail, telemarketing, or as a sales representative.
  • Demonstrated success in achieving sales targets.
  • Strong communication skills, both written and verbal.
  • People-oriented and self-driven.
  • Detail-oriented with a proactive approach to problem-solving.
  • Commitment to exceptional customer service.
  • Able to work collaboratively in a team setting.
  • Capable of managing multiple tasks effectively.
  • Ability to relate well to customers.
  • Must be able to obtain Property and Casualty and Life and Health licenses.

If you are eager to contribute to a dynamic team and are ready to embrace this opportunity, we encourage you to consider this role.



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