Customer Service Associate

1 month ago


New Hartford, New York, United States Mark Kotary - State Farm Agent Full time
Position Overview

Mark Kotary - State Farm Agent is looking for a dynamic and career-focused individual to enhance our customer service team. This role involves cultivating and nurturing customer relationships within the community to promote a range of State Farm products, including auto, home, and life insurance.

Key Responsibilities
  • Develop and maintain customer relationships, ensuring timely follow-ups.
  • Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance options, eligibility, policy modifications, claims, and billing.
  • Utilize a customer-centric approach to educate clients about various insurance products.
What We Offer
  • Competitive hourly wage with commission and bonus opportunities.
  • Paid time off, including vacation and personal/sick days.
  • Flexible working hours to accommodate your schedule.
  • Valuable experience in the insurance industry.
  • Opportunities for professional growth and advancement within the agency.
Qualifications
  • Preferred experience in sales, whether in retail, telemarketing, or as a sales representative.
  • Proven ability to meet or exceed sales targets.
  • Strong communication skills, both written and verbal.
  • People-oriented and self-motivated.
  • Detail-oriented with proactive problem-solving abilities.
  • Commitment to exceptional customer service.
  • Able to work collaboratively in a team setting.
  • Capable of managing multiple tasks effectively.
  • Ability to establish rapport with clients.
  • Must be able to obtain Property and Casualty and Life and Health licenses.

If you are driven to achieve success and envision yourself thriving in this role, we encourage you to explore this opportunity further.



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