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Customer Service Representative

2 months ago

Encino, California, United States Shane Taylor - State Farm Agent Full time
Job Description

**Position Overview:**

We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our agency, you will play a vital role in promoting our premier insurance and financial service products to customers.

Responsibilities:

  • Build and maintain strong relationships with customers through exceptional communication and follow-up skills.
  • Provide personalized service to customers, guiding them through our comprehensive insurance options and empowering them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing our products and services to meet diverse customer needs.

Benefits:

  • Competitive hourly pay and commission/bonus structure
  • 401k plan with company match
  • Health benefits and paid time off
  • Flexible hours and opportunities for career advancement
  • Professional development and training programs

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced team environment
  • Proactive problem-solving skills and attention to detail
  • Proficiency in computer functions and software applications
  • Bilingual Spanish preferred