Branch Services Representative III

2 weeks ago


Encino, California, United States SMBC Full time
About the Role

The Branch Service Representative III is a key member of our team, responsible for providing exceptional customer service and support to our clients. This role requires a high level of professionalism, attention to detail, and excellent communication skills.

Key Responsibilities

Respond to customer inquiries and resolve complex issues
Operate a cash drawer daily and process various transactions
Comply with all bank policies and procedures, including service, attendance, and teller standards
Open new accounts and process account changes/supersedes

Requirements

2-4 years of previous branch operations experience in a commercial bank environment
Prior banking experience should include cash handling and a thorough knowledge of new accounts
Effective verbal, written, and listening communication skills
Knowledge of banking regulations and good math, reading, and comprehension skills

What We Offer

Competitive salary and benefits package
Opportunities for career growth and professional development
Collaborative and dynamic work environment

SMBC MANUBANK

We are an equal employment opportunity employer and are committed to providing a diverse and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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