Customer Experience Representative

2 months ago


Encino, California, United States Shane Taylor - State Farm Agent Full time
Job Overview

As a valued member of the Shane Taylor - State Farm Agent team, you will play a critical role in promoting our premier insurance and financial service products to customers. This is an exciting opportunity to join a dynamic and customer-centric organization where you will have the chance to make a positive impact and grow your career.

Key Responsibilities
  • Customer Relationship Building: Forge lasting relationships with customers, providing exceptional service and ensuring their continued satisfaction.
  • Product Guidance: Employ a customer-centric approach to guide clients through our comprehensive insurance options, empowering them to make informed decisions.
  • Business Growth: Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
Benefits
  • Competitive Compensation: Enjoy a salary plus commission/bonus structure, providing opportunities for financial growth and success.
  • Professional Development: Receive training and support to enhance your skills and advance your career within our agency.
  • Collaborative Environment: Thrive in a dynamic team environment, working collaboratively with colleagues to achieve common goals.
  • Abundant Opportunities: Enjoy opportunities for career advancement and professional growth within our agency.
Requirements
  • Marketing and Sales: Demonstrate a genuine interest in marketing products and services that align with customer needs and preferences.
  • Communication Skills: Possess exceptional communication skills, including written, verbal, and attentive listening abilities.
  • Problem-Solving: Exhibit proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Technical Proficiency: Demonstrate proficiency in learning and navigating computer functions efficiently.
  • Cultural Fit: Possess a collaborative spirit, thriving in a dynamic team environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are motivated to succeed and can see yourself in this role, please submit your application for consideration.



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