Tax Office Associate Team Leader
3 days ago
We are seeking a highly motivated and organized Associate Team Leader to join our team at H&R Block. As an Associate Team Leader, you will be responsible for supporting the Multi-Unit Team Leader and serving as the onsite point of contact for tax office associates and clients.
Key Responsibilities- Support the Multi-Unit Team Leader in ensuring quality and consistent execution of Service Standards
- Execute and hold tax office associates accountable to Service Standards execution and client service experience
- Serve as point of contact for onsite escalated client service concerns
- Ensure clients are scheduled properly and conflicts are resolved
- Lead daily activities to ensure that all tax office associates are scheduled and work is completed according to deadlines
- Prior experience working in customer service or similar role
- Strong organizational skills and ability to plan and manage day-to-day office operations
- Customer-centric mindset and strong communication skills
- Computer proficient with the ability to use MS Office
- Demonstrated ability to work independently with minimal supervision
At H&R Block, we offer a competitive salary and benefits package, including medical coverage, 401(k) retirement savings plan, and employee stock purchase plan. We also offer a range of employee discounts and perks, including access to our virtual fitness center and employee assistance program.
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Tax Office Operations Manager
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Lancaster, California, United States H&R Block Full timeJob Title: Associate Team LeaderJob Summary:We are seeking an experienced and customer-focused Associate Team Leader to join our team at H&R Block. As a key member of our retail office team, you will be responsible for supporting the Multi-Unit Team Leader, ensuring quality and consistent execution of Service Standards, and delivering an outstanding client...
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Tax Office Operations Manager
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Tax Professional
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Tax Professional
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Lancaster, California, United States JTH Tax , Inc. Full timeJob Title: California Tax PreparerJoin our team of dedicated professionals at JTH Tax, Inc. as a California Tax Preparer. In this role, you will play a critical part in helping clients achieve financial success and compliance by preparing accurate tax returns for individuals and small businesses.Responsibilities:Tax Preparation: Prepare individual and small...
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Office Manager
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Office Manager
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Multi-Unit Team Leader
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Tax Professional
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Lancaster, California, United States H&R Block Full time{"title": "Tax Professional Opportunity", "content": "Job SummaryWe are seeking a highly skilled Tax Professional to join our team at H&R Block. As a Tax Professional, you will be responsible for conducting tax interviews with clients, increasing retention of all clients, and offering additional products and services to generate business growth.Key...
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