Retail Sales Associate

4 weeks ago


Lancaster, California, United States The UPS Store #2531 Full time
Job Title: Retail Sales Associate

The UPS Store #2531 is seeking a highly skilled and customer-focused Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service, processing packages for courier shipment, and operating various equipment and devices.

Key Responsibilities:
  • Provide world-class customer service to all retail customers
  • Process packages for courier shipment and operate equipment and devices
  • Advise customers on products and services, and offer best-value options
  • Take ownership of customer shipping needs and offer viable solutions
  • Learn and master all product and service offerings, alternative solutions, and industry trends
  • Maintain a clean, organized, and safe working environment
  • Perform other duties as assigned
Requirements:
  • High school diploma or equivalent required
  • Retail/customer service experience
  • Excellent communication and people skills
  • Able to cross-sell and up-sell products and services
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds


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