Customer Solutions Engineer
1 week ago
Our organization is in search of a dedicated Product Specialist with a robust background in electronics and engineering to become a vital part of our innovative team.
About Us:
We specialize in providing advanced water management solutions, focusing on precise digital measurement, data delivery, and software for water conservation.
Why Work With Us?
We offer comprehensive benefits including:
- Company-funded Medical, Short-Term Disability, Long-Term Disability, and Life Insurance
- Employee Assistance Program at no cost
- 401K Retirement Plan with a generous company match
- Year-end bonus equivalent to one month's salary
- Optional benefits such as dental, vision, and various insurance plans
- Paid time off for holidays, vacations, and sick leave
Key Responsibilities:
- Deliver technical product support to both internal and external clients, addressing inquiries and concerns promptly and professionally.
- Conduct on-site visits to assess equipment, performing measurements to evaluate product performance and resolve issues.
- Collaborate with the sales team to provide technical insights during client interactions and product demonstrations.
- Manage inventory and oversee shipments to and from clients.
- Stay informed about the latest developments in radio frequency and cellular technology, applying this knowledge to enhance our product offerings.
Qualifications:
- Associate degree in engineering or a related discipline, with a minimum of 2 years of experience in a similar capacity within the electronics or engineering sector. Alternatively, 4 years of relevant experience or military training may be considered.
- Exceptional communication and interpersonal skills, demonstrating a professional demeanor.
- Proven expertise in radio frequency, cellular technology, field measurements, and customer support.
- Strong analytical skills with the ability to troubleshoot technical challenges effectively.
- Experience in conducting field measurements and analyzing data to enhance product performance.
- Familiarity with various tools and software utilized in the engineering field.
- Ability to thrive in a fast-paced, collaborative environment.
- Willingness to stay updated on industry trends and advancements.
- Flexibility to travel as required for client engagements and product demonstrations.
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