Food and Beverage Operations Manager

5 days ago


Ithaca, New York, United States Ithaca Marriott Downtown on the Commons Full time
Job Summary

We are seeking a highly skilled Food and Beverage Supervisor to join our team at Ithaca Marriott Downtown on the Commons. As a Food and Beverage Supervisor, you will be responsible for overseeing the daily operations of our food and beverage outlets and services, ensuring exceptional quality and customer satisfaction.

Key Responsibilities
  • Supervise and train food and beverage staff to ensure they meet established standards and brand expectations.
  • Monitor food quality and guest satisfaction, making adjustments as needed to maintain high standards.
  • Ensure compliance with sanitation and safety standards, maintaining a clean and safe environment for guests and staff.
  • Interact with guests to obtain feedback and improve service quality.
  • Assist with inventory management, maintaining proper par levels and ordering supplies as needed.
  • Ensure staff adheres to all relevant laws and regulations, including those related to serving alcoholic beverages.
  • Perform other duties as assigned by management.
Requirements
  • Minimum one year of experience in a supervisory role in a restaurant or banquet setting, with a food service background at the server level.
  • Knowledge of bar service and liquor inventory controls required.
  • Experience with Micros point of sales system strongly preferred.
Work Environment

This role requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending, and reaching. A flexible schedule, including varied shifts, holidays, and weekends, is also required.



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