Tax Service Representative

2 weeks ago


TN United States H&R Block Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - Franchise Location. As a key member of our front desk team, you will be responsible for providing exceptional client service and support to our clients.

Key Responsibilities
  • Answer phones and greet clients in a personalized and friendly manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients according to their preferences
  • Ensure all client needs are met during service
  • Maintain office cleanliness and organization
  • Perform other duties as assigned
Requirements
  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task and prioritize tasks
  • Strong organizational and time-management skills
  • Computer proficiency with Microsoft Office
What We Offer

As a Receptionist - Franchise Location with H&R Block, you will have the opportunity to work in a dynamic and supportive environment. You will be part of a team that is dedicated to providing exceptional client service and support.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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