Tax Service Representative

2 weeks ago


MI United States H&R Block Full time
About the Role

We are seeking a highly skilled and customer-focused Receptionist to join our team at H&R Block. As a Receptionist, you will be the first point of contact for our clients, providing exceptional service and support to ensure a positive experience.

Your Key Responsibilities

  • Answer phone calls and greet clients in a friendly and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients according to their preferences
  • Ensure all client needs are met during service
  • Maintain office cleanliness and organization
  • Perform other duties as assigned

What We're Looking For

  • Experience working in a fast-paced environment
  • Previous customer service experience
  • Ability to multitask and prioritize tasks
  • Strong organizational and time-management skills
  • Computer proficiency with Microsoft Office

Why Work with Us

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We offer a dynamic and supportive work environment, opportunities for growth and development, and a chance to make a meaningful difference in the lives of our clients.



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