Tax Service Representative
2 weeks ago
We are seeking a highly skilled and customer-focused Receptionist to join our team at H&R Block. As a Receptionist, you will be the first point of contact for our clients, providing exceptional service and support to ensure a positive experience.
Your Key Responsibilities
- Answer phone calls and greet clients in a friendly and inviting manner
- Match clients with the best-suited tax professional for their needs
- Schedule clients according to their preferences
- Ensure all client needs are met during service
- Maintain office cleanliness and organization
- Perform other duties as assigned
What We're Looking For
- Experience working in a fast-paced environment
- Previous customer service experience
- Ability to multitask and prioritize tasks
- Strong organizational and time-management skills
- Computer proficiency with Microsoft Office
Why Work with Us
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We offer a dynamic and supportive work environment, opportunities for growth and development, and a chance to make a meaningful difference in the lives of our clients.
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