Operations Assistant Manager

2 weeks ago

Durham, North Carolina, United States Professional Mail Services, Inc. Full time
Job Overview

Position Summary: The Operations Assistant Manager plays a crucial role in overseeing staff performance and operational workflows under the direction of the Operations Manager. This position is integral to supporting and managing all facets of our production processes. The ideal candidate will possess a background in manufacturing leadership, a solid history of enhancing operational productivity, and the capability to spearhead ongoing improvement projects.


Key Responsibilities:

  • Conduct daily production briefings to prioritize tasks across departments based on scheduled jobs and established Service Level Agreements.
  • Collaborate with the maintenance team to gather insights on machinery status and operational readiness.
  • Delegate tasks to operators according to production requirements, ensuring adequate coverage with floaters and backups.
  • Perform regular walkthroughs of the production area to assess safety, equipment functionality, and staff engagement.
  • Ensure that daily production documentation is completed on time and in accordance with established standards, addressing any discrepancies with management.
  • Regularly monitor all departments for quality assurance, comparing work orders with quality checks.
  • Facilitate monthly discussions with management to review production metrics, highlight achievements, and identify areas for enhancement.
  • Adhere to all current and future compliance and security protocols.

Strategic Leadership: Formulate and execute strategic initiatives aimed at optimizing manufacturing operations, improving efficiency, and fulfilling organizational objectives.

Team Leadership: Guide and mentor the manufacturing operations team, including production supervisors and support personnel.

Operational Excellence: Foster a culture of operational excellence by implementing best practices, lean manufacturing techniques, and continuous improvement strategies.

Resource Management: Work with cross-functional teams to create production schedules that align with sales forecasts, inventory levels, and customer needs.

Quality Control: Develop and uphold stringent quality assurance protocols to ensure products consistently meet or exceed industry benchmarks and customer expectations.

Budget Management: Create and oversee budgets, managing expenses while maximizing production efficiency and maintaining quality standards.

Regulatory Adherence: Ensure compliance with industry regulations, environmental standards, and safety guidelines, collaborating with regulatory agencies as necessary.

Supply Chain Coordination: Partner with the supply chain team to enhance material procurement, inventory management, and supplier relationships.

Technology Adoption: Assess and implement new technologies and systems to improve manufacturing processes, enhance data analysis, and drive automation where feasible.

Risk Mitigation: Identify potential operational risks and develop strategies to address them, ensuring the stability of manufacturing activities.


Qualifications:

To excel in this role, candidates must demonstrate the ability to fulfill each essential duty effectively. The following qualifications are essential:

  • Proven leadership and team management capabilities.
  • Ability to document, train, and implement operational processes.
  • Understanding of manufacturing operations, quality assurance, and supply chain logistics.
  • Willingness to learn and master all equipment within the production environment.
  • Strong training and instructional abilities.
  • Capability to follow management directives and communicate them effectively to the team.
  • Excellent analytical and problem-solving skills.
  • Outstanding communication and interpersonal abilities.
  • Successful completion of a background check.
  • Meticulous attention to detail and accuracy.

Education and Experience:

  • Demonstrated experience (typically 3+ years) in a management role with increasing responsibilities.

Desired Attributes:

We value individuals who possess strong communication skills, organizational abilities, a customer-centric mindset, a commitment to personal and professional growth, and a sense of pride in their work.


Work Environment:

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this role:

  • Potentially high noise levels due to machinery operation.
  • Exposure to varying temperature conditions.
  • Work hours may include evenings, weekends, or holidays based on operational demands.

Physical Requirements:

The physical demands outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this position:

  • Ability to lift up to 50 pounds.
  • Frequent bending, pushing, pulling, and lifting.
  • Repetitive arm and hand movements.
  • Ability to stand or walk for extended periods.
  • Capability to remain at a workstation for long durations.

Benefits:

  • Paid Time Off and Company Holidays
  • 401K Plan with Employer Matching
  • Company-Paid Life and Accident Insurance, with options for additional coverage.
  • A collaborative culture that welcomes innovative ideas.
  • Career advancement opportunities.
  • Employee engagement initiatives such as team-building events and collaborative opportunities.

This job description aims to outline the essential functions of the position but does not limit the tasks that may be assigned. Management retains the right to assign or reassign duties as necessary.

Job Posted by Professional Mail Services, Inc.

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