Customer Service Banking Specialist

1 week ago


Merced, California, United States Mechanics Bank Full time

Mechanics Bank is currently looking for a dedicated Universal Banker to enhance our operations at the Merced Branch. The Universal Banker will be responsible for executing a range of banking transactions with a focus on delivering outstanding customer service. Key responsibilities include maintaining operational excellence, adhering to established policies and procedures, assisting clients with their banking needs, and promoting additional financial services.

Key Responsibilities:

  • Conduct routine teller operations and provide deposit services for both individual and business clients.
  • Deliver exceptional customer service while identifying opportunities for additional products and services.
  • Support customers with account management, online/mobile banking inquiries, and loan application processes.
  • Ensure compliance with internal policies and regulatory standards.

Qualifications:

  • High School Diploma or GED is required.
  • A minimum of 2 years of experience in customer service is essential.
  • At least 1 year of experience in banking and cash handling is necessary.
  • Strong interpersonal skills and meticulous attention to detail are crucial.
  • Ability to work both independently and collaboratively within a team environment.

Mechanics Bank is committed to equal employment opportunities. Compensation will be determined based on the candidate's experience, education, and skill set.



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