Junior Account Manager

5 days ago


Mokena, Illinois, United States Ovivo Full time
Job Description

Opportunity Overview

Ovivo offers a unique opportunity to expand your skills and professional experience while collaborating with global experts in water treatment. As a Junior Account Manager, you will work closely with senior staff in the Chemical Sales Department, providing exceptional customer service and support for our chemical customers.

Key Responsibilities

  • Communicate with customers to provide excellent customer service experience and support.
  • Prepare and submit customer quotes for chemicals and parts.
  • Estimate freight costs and coordinate with freight carriers, vendors, and warehouses to verify and follow up on orders.
  • File claims with freight brokers in regard to damaged & missing shipments.
  • Guide customers on sending in wastewater samples to be tested in the lab and provide results via phone/email.
  • Contact customers to provide awareness of approaching reorder dates.
  • Use internal data to follow up with customers regarding potential chemical and parts promotions.
  • Match and process shipping and billing paperwork.
  • Perform receiving functions into an ERP system.

Requirements

  • Associate degree or equivalent.
  • 1-3 years of Account Management or Customer Service oriented Sales experience in a manufacturing or relatable field.
  • Strong computer and data entry skills with Microsoft Office Suite experience.
  • Well-organized and detail-oriented, focused on accuracy and thoroughness.
  • Adept at working efficiently both independently and as part of a team.
  • Provide excellent customer service and strong interpersonal skills.
  • Ability to communicate professionally and positively.
  • Demonstrate capability to perform basic mathematical functions.

Why Work at Ovivo?

  • Medical, Dental, and Vision benefits.
  • 401k Match.
  • Company-paid life insurance and short/long-term disability.
  • 11 paid holidays.
  • Three weeks of PTO to start.
  • Profit sharing.

Company Culture

Ovivo is committed to providing working environments where everyone is included and treated fairly and with respect.



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