Junior Account Manager
5 days ago
Opportunity Overview
Ovivo offers a unique opportunity to expand your skills and professional experience while collaborating with global experts in water treatment. As a Junior Account Manager, you will work closely with senior staff in the Chemical Sales Department, providing exceptional customer service and support for our chemical customers.
Key Responsibilities
- Communicate with customers to provide excellent customer service experience and support.
- Prepare and submit customer quotes for chemicals and parts.
- Estimate freight costs and coordinate with freight carriers, vendors, and warehouses to verify and follow up on orders.
- File claims with freight brokers in regard to damaged & missing shipments.
- Guide customers on sending in wastewater samples to be tested in the lab and provide results via phone/email.
- Contact customers to provide awareness of approaching reorder dates.
- Use internal data to follow up with customers regarding potential chemical and parts promotions.
- Match and process shipping and billing paperwork.
- Perform receiving functions into an ERP system.
Requirements
- Associate degree or equivalent.
- 1-3 years of Account Management or Customer Service oriented Sales experience in a manufacturing or relatable field.
- Strong computer and data entry skills with Microsoft Office Suite experience.
- Well-organized and detail-oriented, focused on accuracy and thoroughness.
- Adept at working efficiently both independently and as part of a team.
- Provide excellent customer service and strong interpersonal skills.
- Ability to communicate professionally and positively.
- Demonstrate capability to perform basic mathematical functions.
Why Work at Ovivo?
- Medical, Dental, and Vision benefits.
- 401k Match.
- Company-paid life insurance and short/long-term disability.
- 11 paid holidays.
- Three weeks of PTO to start.
- Profit sharing.
Company Culture
Ovivo is committed to providing working environments where everyone is included and treated fairly and with respect.
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