Housekeeping Floor Supervisor

6 days ago


Memphis, Tennessee, United States Peabody Hotels & Resorts Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Floor Supervisor to join our team at Peabody Hotels & Resorts. As a key member of our Housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and service in our guest rooms and public areas.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and train a team of Housekeeping staff to ensure they are equipped to provide exceptional service to our guests.
    • Provide guidance and support to staff to ensure they are meeting the highest standards of cleanliness and service.
  • Guest Service
    • Anticipate and respond to guest needs, ensuring that their stay with us is comfortable and enjoyable.
    • Resolve any guest complaints or issues in a professional and courteous manner.
  • Housekeeping Operations
    • Ensure that all guest rooms and public areas are cleaned and maintained to the highest standards.
    • Verify room status and report any discrepancies to management.
    • Prepare and distribute assignment sheets to staff and review priorities.
  • Communication and Teamwork
    • Communicate effectively with staff, management, and other departments to ensure seamless operations.
    • Work collaboratively with other departments to ensure that our guests receive exceptional service.
Requirements
  • Experience
    • At least 1 year of experience in a supervisory role in Housekeeping or a related field.
  • Skills and Qualifications
    • Knowledge of proper cleaning techniques, equipment, and chemical handling.
    • Ability to work independently and as part of a team.
    • Excellent communication and leadership skills.
    • Fluency in English, both verbal and written.
  • Physical Abilities
    • Ability to exert physical effort in transporting 50 to 75 pounds.
    • Ability to stand, walk, and bend for prolonged periods of time.
Working Conditions

This role requires the ability to work in a fast-paced environment with minimal supervision. The successful candidate will be required to work a variety of shifts, including evenings, weekends, and holidays.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth. If you are a motivated and experienced Housekeeping professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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