Benefits Account Manager

2 days ago


Arlington Heights, Illinois, United States Alera Group Full time
Account Manager - Employee Benefits (Key Accounts)

Alera Group Midwest, formerly GCG Financial LLC, is seeking a skilled Account Manager - Employee Benefits (Key Accounts) to join our Employee Benefits team.

This is an exciting opportunity to be part of a dynamic organization that values learning, growth, and making a positive impact.

We are looking for a detail-oriented and organized individual who can effectively coordinate the placement and service of employee benefits for our clients. The ideal candidate will have a strong understanding of benefits insurance services, HR administrative functions, and plan design.

Key Responsibilities:
  • Work with advisors and staff to onboard new business and complete renewal processes by following workflow procedures and best practices.
  • Maintain complete client files, including policy information, activities, attachments, and correspondence.
  • Collaborate with advisors and internal departments to execute the service strategy for each client.
  • Assist in the RFP process, compare carrier proposals, and provide a summary of programs and options to support clients in making decisions about insurance programs.
  • Help build and deliver Open Enrollment and New Hire presentations.
  • Stay current on vendor/carrier plans and programs, industry trends, and legislation.
  • Provide excellent service and support for internal and external clients, including claims, billing, enrollment, and benefit inquiries.
  • Develop and maintain positive working relationships by collaborating with coworkers and insurance carriers.

We offer a comprehensive benefits package to our employees, including medical, dental, STD, LTD, and life insurance, 401(k), paid time off, and more.

Alera Group is an equal opportunity employer and welcomes applications from diverse candidates.


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