Transition Care Program Manager
2 days ago
As the largest public health care system in the United States, we serve over 1 million New Yorkers annually across five boroughs. Our diverse workforce is focused on delivering high-quality care and services that empower every individual to live a healthy life.
Sector OverviewWe operate ambulatory centers, acute care hospitals, post-acute care facilities, rehabilitation programs, Home Care, and Correctional Health Services. Our mission is to provide patient-centered care, guided by ICARE values: Integrity, Compassion, Accountability, Respect, and Excellence.
Job DescriptionSummary of Duties:
Transitional care management is critical for patients transitioning out of the hospital setting. Our Transitional Care Management (TCM) program aims to support successful transitions for high-risk patients from inpatient to community settings. As a Transition Care Program Manager, you will play a key role in developing and implementing a comprehensive training and workforce development program for TCM staff.
Key Responsibilities:
- Design and direct a systemwide training program for TCM staff, ensuring alignment with organizational goals and best practices.
- Develop orientation programs, training curricula, and operational guides utilizing various pedagogical approaches.
- Collaborate closely with stakeholders to support the rollout of standardized TCM programs.
- Foster collaboration with Epic teams to optimize EHR functionalities supporting TCM workflows and documentation.
- Utilize data analytics to monitor key performance indicators related to training outcomes and staff competency.
- Regularly visit system hospitals to identify training gaps and provide hands-on training to facility staff.
Minimum Qualifications:
- A Baccalaureate Degree in Education, Public Health, Psychology, Personnel Administration, Management, or a related field.
- Eight years of experience in planning and manpower development and training programs, medical or public health administration, or other fields related to training and development.
Salary Range: $85,000 - $115,000 per year
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