Customer Service Associate

3 days ago

Covington, Kentucky, United States Fidelity Investments Full time
Launch Your Career with Fidelity Investments

Fidelity Investments is a leading financial services company that offers a range of career opportunities for individuals who are passionate about helping others achieve their financial goals. As a Customer Service Associate, you will play a critical role in providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Provide timely and effective support to customers through various channels, including phone, email, and live chat.
  • Assist customers with a range of financial services, including account balance inquiries, transactions, and financial planning.
  • Develop and maintain strong relationships with customers to understand their needs and provide personalized support.
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience.
What We Offer:
  • A comprehensive training program that equips you with the skills and knowledge needed to succeed in this role.
  • A dynamic and supportive work environment that encourages collaboration and continuous learning.
  • A competitive compensation and benefits package that includes health insurance, retirement savings, and paid time off.
  • Opportunities for career growth and advancement within the company.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and analytical skills.
  • Basic computer skills and proficiency in Microsoft Office.
Why Join Fidelity Investments?

Fidelity Investments is a company that values its employees and provides a range of benefits and opportunities for growth and development. We are committed to creating a workplace culture that is inclusive, diverse, and supportive of all employees. If you are passionate about helping others and want to build a rewarding career in the financial services industry, we encourage you to apply for this role.

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