Senior Relationship Banker

7 days ago


Memphis, Tennessee, United States First Horizon Full time
Job Summary

We are seeking a highly skilled Senior Relationship Banker to join our team at First Horizon. As a key member of our banking team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional customer service, and promoting our bank's products and services.

Key Responsibilities
  • Customer Relationship Building: Develop and maintain strong relationships with our customers, understanding their financial needs and providing personalized solutions.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Sales and Service: Promote our bank's products and services to customers, identifying opportunities to increase sales and deepen customer relationships.
  • Product Knowledge: Stay up-to-date on our bank's products and services, providing expert advice to customers and making recommendations to meet their financial needs.
  • Team Collaboration: Work closely with our banking team to achieve sales and service goals, sharing knowledge and best practices to drive business results.
  • Process Improvement: Identify opportunities to improve our banking processes and procedures, implementing changes to enhance customer experience and drive business growth.
Requirements
  • Education: High school diploma or general education degree (GED)
  • Experience: 5+ years of experience in a banking or financial services role
  • Skills: Excellent customer service and communication skills, strong product knowledge, and ability to work in a team environment


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