Medical Equipment Specialist

3 weeks ago


Boston, Massachusetts, United States Enovis Full time
About the Role

We are seeking a highly motivated and detail-oriented Medical Equipment Delivery and Inventory Specialist to join our Field Services Team. As a key member of our team, you will play a critical role in delivering and setting up medical equipment in patient residences, providing exceptional customer service, and maintaining inventory and documentation for DME consignment locations.

Responsibilities
  • Deliver and set up medical equipment in patient residences in accordance with prescribing physician's orders
  • Provide information to patients and caregivers on equipment setup, features, routine use, troubleshooting, cleaning, and maintenance
  • Maintain inventory and related documentation for DME consignment locations
  • Collaborate with Sales and Operations to overcome challenges and achieve operational targets/metrics
  • Effectively communicate with customers using multiple platforms and resolve issues in a timely manner
  • Adhere to Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, and HIPAA requirements
Requirements
  • High School Diploma or GED required
  • Minimum 1 year of experience in patient care and/or customer service
  • General working knowledge of customer service-related practices
  • Previous experience or successful completion of factory training in HME preferred
  • Experience with inventory management software and/or order processing systems preferred
  • Working knowledge of DME and orthotic products strongly preferred
What We Offer
  • Competitive salary and benefits package
  • Opportunity to grow and develop your career with Enovis
  • Comprehensive training and support
  • Collaborative and dynamic work environment
About Enovis

Enovis Corporation is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. We are committed to creating better together and empowering our employees to make a meaningful impact in the lives of patients and healthcare providers.



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