Medical Equipment Specialist

3 weeks ago


Boston, Massachusetts, United States Enovis Full time
About the Role

We are seeking a highly motivated and detail-oriented Medical Equipment Delivery and Inventory Specialist to join our Field Services Team. As a key member of our team, you will play a critical role in delivering and setting up medical equipment in patient residences, providing exceptional customer service, and maintaining inventory and documentation for DME consignment locations.

Responsibilities
  • Deliver and set up medical equipment in patient residences in accordance with prescribing physician's orders
  • Provide information to patients and caregivers on equipment setup, features, routine use, troubleshooting, cleaning, and maintenance
  • Maintain inventory and related documentation for DME consignment locations
  • Collaborate with Sales and Operations to overcome challenges and achieve operational targets/metrics
  • Effectively communicate with customers using multiple platforms and resolve issues in a timely manner
  • Adhere to Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, and HIPAA requirements
Requirements
  • High School Diploma or GED required
  • Minimum 1 year of experience in patient care and/or customer service
  • General working knowledge of customer service-related practices
  • Previous experience or successful completion of factory training in HME preferred
  • Experience with inventory management software and/or order processing systems preferred
  • Working knowledge of DME and orthotic products strongly preferred
What We Offer
  • Competitive salary and benefits package
  • Opportunity to grow and develop your career with Enovis
  • Comprehensive training and support
  • Collaborative and dynamic work environment
About Enovis

Enovis Corporation is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. We are committed to creating a better future for patients and healthcare professionals through our products, services, and integrated technologies.



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