Retail Store Operations Manager
4 weeks ago
Job Summary
We are seeking a highly skilled Retail Store Operations Manager to lead our store operations and drive sales and profits. As a key member of our team, you will be responsible for delivering a well-merchandised and well-in-stocked store, leading a team of well-trained team members, and providing a customer-centric shopping experience.
Key Responsibilities
- Assist Store Manager in planning and executing store workload.
- Lead and manage adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements.
- Support and participate in truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
- Achieve KPI's and manage team to achieve their role KPI's.
- Manage visual merchandising standards in store and execution of feature space and seasonal layouts.
- Manage and execute inventory management processes in store.
- Manage and execute merchandise operations and Omni channel processes.
- Manage and execute shrink and safety programs.
- Train, observe, and coach team to achieve results.
- Interact with others in an accepting and respectful manner.
- Serve as Manager on Duty (MOD).
- Acknowledge customers, help locate product, and provide solutions.
Requirements
- Retail management leadership experience.
- Ability to remain standing for long periods of time.
- Ability to move throughout the store.
- Regular bending, lifting, carrying, reaching, and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Work Environment
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press.
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