Banner ERP Analyst
4 weeks ago
We are seeking a highly organized and detail-oriented ERP Analyst to join our team at Apogee, a Boldyn Networks Company. As a key member of our IT services organization, you will play a critical role in supporting our higher education clients.
Key Responsibilities:- Provide technical support for Banner ERP modules, focusing on troubleshooting routine issues and assisting in module performance improvements.
- Assist in analyzing and documenting business processes, identifying opportunities for improvement, and contributing to the successful implementation of enhancements.
- Resolve technical issues related to the Banner ERP system independently, escalating more complex issues as needed.
- Develop and maintain SQL scripts for data extraction and reporting, ensuring accuracy and meeting department needs.
- Write and maintain detailed technical documentation, ensuring compliance with established standards.
- Collaborate with various departments to understand needs and provide basic Banner ERP solutions, achieving an 85% satisfaction rate based on end-user feedback.
- Support data integrity efforts by running regular data checks and assisting in identifying discrepancies, ensuring 100% adherence to data security protocols.
- Conduct user training on system functionalities and provide ongoing support, aiming to reduce support tickets from trained users by 15% within 6 months of training.
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Proven experience supporting a college or university using the Banner ERP system.
- In-depth knowledge of Banner modules: Student, Faculty, HR, Payroll, Finance, and Financial Aid.
- Strong skills in business process analysis and troubleshooting.
- Proficiency in SQL scripting and report writing.
- Excellent technical writing skills.
- Highly organized and detail-oriented.
- Strong customer service skills and the ability to work collaboratively with diverse teams.
- Ability to manage multiple tasks and projects simultaneously.
- An attractive salary.
- Health insurance plan including Health Savings Account matching program.
- Monthly technology stipend.
- Engineering and Technical teams receive cash bonuses for obtaining certifications.
- Maternity and Paternity leave.
- Peer recognition program.
- Career development programs.
At Apogee, we believe education is a doorway to a fair and just society. Within our own walls, we stand committed to creating a healthy culture of diversity and inclusion, empowering one another as advocates for an inclusive workplace, and doing so transparently. Apogee employees founded three employee-led groups in 2020 including Diversity and Inclusion, Civic Awareness, and Apogee Veterans.
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Banner ERP Analyst
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Irvine, California, United States Apogee, A Boldyn Networks Company Full timeWe are seeking a highly organized and detail-oriented Banner ERP Analyst to join our team at Apogee, a Boldyn Networks Company.Key Responsibilities:Provide technical support for Banner ERP modules (Student, Faculty, HR, Payroll, Finance, Financial Aid) with a focus on troubleshooting routine issues and assisting in module performance improvements.Assist in...
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ERP Analyst
4 weeks ago
Irvine, California, United States Apogee, A Boldyn Networks Company Full timeJob OverviewWe are seeking a highly skilled and detail-oriented ERP Analyst to join our team at Apogee, a Boldyn Networks Company. The ideal candidate will have extensive experience supporting a college or university using the Banner ERP system.The successful candidate will possess in-depth knowledge of each Banner module, including Student, Faculty, HR,...
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