Business Systems Analyst

3 weeks ago

Irvine, California, United States Trusted Tech Team Full time
Job Overview:

We are seeking a skilled Business Systems Analyst to join our team at Trusted Tech Team. As a key member of our organization, you will play a vital role in enhancing and maintaining our internal systems and processes.

Key Responsibilities:
Collaborate with stakeholders across all departments to gather business requirements and translate them into technical solutions.
Aid in administering Salesforce and other critical business platforms, ensuring optimal functionality and user experience.
Use data analysis to identify opportunities for process improvements and develop scalable, automated solutions.
Perform regular system audits and troubleshooting to resolve any operational issues or inefficiencies.
Assist with project management tasks, ensuring that system enhancements and new solutions are delivered on time and within scope.
Configure and manage system integrations using tools like Excel, SQL, and other business intelligence platforms.

Requirements:
Bachelor's degree in Business Administration, Information Technology, or a related field.
Proven experience in a business systems or operations analyst role, with a focus on process improvement and system optimization.
Salesforce Administration experience, with the ability to manage, users, and security settings, flows, reports, and object configurations.
Strong skills in Excel, including pivot tables, report generation, and data analysis.
Experience working with SQL for querying and data extraction.
Familiarity with API integrations and process automation tools.
Demonstrated experience in gathering requirements and creating system documentation.
Strong communication and problem-solving skills to bridge the gap between business needs and technical capabilities.
Ability to manage projects from conception to completion, coordinating across teams and stakeholders.

Preferred Qualifications:
Salesforce Certified Admin, Certified Business Analyst, or equivalent
Familiarity with tools like Power BI for deeper data analysis and reporting.
Experience with process automation tools such as Zapier, Microsoft Power Automate, or Salesforce Flow to drive efficiency in operations.
Familiarity with enterprise resource planning (ERP) systems like NetSuite or SAP, which could enhance integration and data flow between business systems.
Familiarity with change management principles to help guide departments through system changes.

What We Offer:
100% HMO Healthcare Coverage
Vision and Dental Insurance
401(k) plan with a 4% match by TTT
Employee Assistance Program (EAP)
PTO+ sick pay + paid holidays
Paid Parental Leave

Equal Opportunity Employer:
Trusted Tech Team is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation/gender identity, or any other characteristic protected by applicable law.

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