Business Systems Analyst

3 weeks ago

Irvine, California, United States Trusted Tech Team Full time
Job Title: Business Systems Analyst

Trusted Tech Team is seeking a skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a crucial role in enhancing and maintaining our internal systems and processes.

The ideal candidate will have a keen eye for detail, solid technical skills, and the ability to communicate effectively with both technical and non-technical stakeholders.

  • Collaborate with stakeholders across all departments to gather business requirements and translate them into technical solutions.
  • Aid in administering Salesforce and other critical business platforms, ensuring optimal functionality and user experience.
  • Use data analysis to identify opportunities for process improvements and develop scalable, automated solutions.
  • Perform regular system audits and troubleshooting to resolve any operational issues or inefficiencies.
  • Assist with project management tasks, ensuring that system enhancements and new solutions are delivered on time and within scope.
  • Configure and manage system integrations using tools like Excel, SQL, and other business intelligence platforms.
  • Facilitate system changes, from planning and testing through to successful implementation, ensuring minimal business disruption.

Required Skills & Qualifications:

  • Bachelor's degree in Business Administration, Information Technology, or a related field.
  • Proven experience in a business systems or operations analyst role, with a focus on process improvement and system optimization.
  • Salesforce Administration experience, with the ability to manage, users, and security settings, flows, reports, and object configurations.
  • Strong skills in Excel, including pivot tables, report generation, and data analysis.
  • Experience working with SQL for querying and data extraction.
  • Familiarity with API integrations and process automation tools.
  • Demonstrated experience in gathering requirements and creating system documentation.
  • Strong communication and problem-solving skills to bridge the gap between business needs and technical capabilities.
  • Ability to manage projects from conception to completion, coordinating across teams and stakeholders.

Preferred Skills & Qualifications:

  • Salesforce Certified Admin, Certified Business Analyst, or equivalent.
  • Familiarity with tools like Power BI for deeper data analysis and reporting.
  • Experience with process automation tools such as Zapier, Microsoft Power Automate, or Salesforce Flow to drive efficiency in operations.
  • Familiarity with enterprise resource planning (ERP) systems like NetSuite or SAP, which could enhance integration and data flow between business systems.
  • Familiarity with change management principles to help guide departments through system changes.

Benefits:

  • 100% HMO Healthcare Coverage
  • Vision and Dental Insurance
  • 401(k) plan with a 4% match by TTT
  • Employee Assistance Program (EAP)
  • PTO+ sick pay + paid holidays
  • Paid Parental Leave
  • Estimated salary range: $90K - $110K (*DOE)

**Trusted Tech Team is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation/gender identity, or any other characteristic protected by applicable law.**

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