Utility Customer Support Specialist

7 days ago


Edmond, Oklahoma, United States GovernmentJobs Full time

Customer Service Representative Opportunity

We are looking for a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our residential and commercial customers.

Salary Range

The estimated salary range for this position is $35,000 - $45,000 per year, depending on experience.

Responsibilities

  • Communicate effectively with customers via phone, email, and in-person
  • Resolve customer complaints and issues in a professional and courteous manner
  • Process transactions and updates in a timely and accurate manner
  • Meet productivity and quality standards

Requirements

  • Bachelor's degree in a related field or equivalent work experience
  • 1-2 years of customer service experience
  • Excellent communication and problem-solving skills
  • Able to work in a fast-paced environment


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