Customer Experience Specialist
5 days ago
Cox Communications is seeking a Customer Experience Specialist to join our team. As a Sales and Support Associate, you will be responsible for creating exceptional customer experiences in our retail locations. With a strong focus on sales and support, you will engage with customers, demonstrate products, and provide solutions-based approaches to meet their needs.
Job Description- Explain and demonstrate product capabilities to customers
- Meet or exceed targets regarding customer experience, sales, and retention
- Assist with the opening and closing of retail environments
- Properly handle cash transactions
- Engage in workshops, special events, and product demos
Our ideal candidate will have strong interpersonal and communication skills, with the ability to build relationships and adapt to a diverse customer base. You will also possess computer literacy and an aptitude for learning communication products and services.
Benefits- Estimated annual salary: $33,304 - $45,415
- Paid time off, including 16 hours of paid leave per month and 7 paid holidays
- Bereavement leave, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave
Cox Communications is an Equal Employment Opportunity employer and provides reasonable accommodations for qualified applicants and employees with disabilities. Join us in creating moments of real human connection
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