Customer Experience Specialist

5 days ago


Edmond, Oklahoma, United States Cox Communications Full time

Cox Communications is seeking a Customer Experience Specialist to join our team. As a Sales and Support Associate, you will be responsible for creating exceptional customer experiences in our retail locations. With a strong focus on sales and support, you will engage with customers, demonstrate products, and provide solutions-based approaches to meet their needs.

Job Description
  • Explain and demonstrate product capabilities to customers
  • Meet or exceed targets regarding customer experience, sales, and retention
  • Assist with the opening and closing of retail environments
  • Properly handle cash transactions
  • Engage in workshops, special events, and product demos

Our ideal candidate will have strong interpersonal and communication skills, with the ability to build relationships and adapt to a diverse customer base. You will also possess computer literacy and an aptitude for learning communication products and services.

Benefits
  • Estimated annual salary: $33,304 - $45,415
  • Paid time off, including 16 hours of paid leave per month and 7 paid holidays
  • Bereavement leave, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave

Cox Communications is an Equal Employment Opportunity employer and provides reasonable accommodations for qualified applicants and employees with disabilities. Join us in creating moments of real human connection



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