Customer Service Agent for Utility Accounts

7 days ago


Edmond, Oklahoma, United States GovernmentJobs Full time

The City of Edmond is seeking a Customer Service Agent for Utility Accounts. As a Customer Service Agent for Utility Accounts, you will be responsible for providing exceptional customer service to our clients, answering phone calls, and resolving issues in a timely and professional manner.

About the Role

The successful candidate will have excellent communication skills, be able to work in a team environment, and have a strong attention to detail. Key responsibilities include:

  • Responding to phone calls from customers and resolving their queries
  • Collecting payment information from customers
  • Starting new services for residential and commercial accounts

We offer a competitive salary of $36,800 per year, which includes a base pay of $17.60 per hour. Our benefits package includes health insurance, paid time off, and retirement savings options. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career, please apply today.



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