Senior Road Freight Director
3 weeks ago
We are seeking a seasoned executive to lead our Road Freight division in the US and Mexico. As Director of Road Freight Operations, you will be responsible for developing and managing a Road freight capability/organization within the region, offering clients the network and customer experience expected of a leading global logistics company.
Key Responsibilities- Strategic Leadership
- Develop and execute the Road freight division's strategic vision and long-term goals
- Identify market trends, opportunities, and threats to inform business strategies
- Drive innovation and continuous improvement initiatives to enhance service quality and efficiency
- Lead the development and creation of the Road freight network and the corresponding branch offices
- Work with agency teams to create pricing and profit share models for the various modes of transportation
- Work with regional and country logistics VPs, and operations for the implementation of the solutions
- Operational Excellence
- Oversee day-to-day operations of the Road freight division, ensuring adherence to safety, compliance, and quality standards
- Optimize processes to improve cargo handling, routing, and delivery times
- Manage budgets, cost control, and resource allocation effectively
- Obtain all licenses and certifications to ensure compliance with rules and regulations
- Business Development
- Identify and pursue growth opportunities within the Road freight industry
- Expand the customer base and strengthen client relationships to drive revenue growth
- Participate in customer meetings when specific technical capabilities are required
- Build and manage strong collaborative relationships with all stakeholders connecting our business units with Road capability know-how and alignment of trade-lane strategy
- Establish and maintain strategic partnerships with Road lines, suppliers, and key stakeholders
- Collaborate with tender and solution teams to offer competitive offerings to actual/potential customers
- Maintain a customer-centric approach, striving for exceptional service and satisfaction
- Address customer inquiries, concerns, and feedback promptly and effectively
- Procurement Strategy
- Develop and execute a comprehensive global procurement strategy for Road freight services in the country in alignment with global and regional procurement strategy
- Identify and establish relationships with strategic suppliers and negotiate favorable terms and agreements on a country level
- Monitor market trends and fluctuations in pricing to make informed procurement decisions
- Pricing Strategy
- Analyze market conditions, competition, and cost structures to develop effective internal pricing strategies
- Collaborate with sales and operations teams to ensure pricing aligns with customer needs and company objectives
- Optimize pricing models to maximize revenue and profitability
- Contract Management
- Oversee the negotiation, creation, and management of contracts with carriers and suppliers on country level in alignment with corporate
- Ensure contractual terms and conditions compliance, including service level agreements and pricing structures
- Review and amend contracts as necessary to adapt to changing business needs
- Team Leadership
- Build and lead a high-performing team of managers and professionals
- Provide guidance, mentorship, and support to country and team members, fostering a collaborative and innovative work culture
- Ensure the development and training of staff to meet business objectives
- Financial Management
- Develop and manage the division's budget, revenue targets, and financial performance
- Monitor financial KPIs, analyze financial reports, and make data-driven decisions to achieve profitability
- Ownership of the Intercompany billing processes
- Regulatory Compliance
- Ensure compliance with all relevant aviation and logistics regulations, including safety, security, and customs requirements
- Implement best practices to mitigate risks and ensure legal compliance
- Sustainability
- Promote environmentally responsible practices within the Road freight division
- Explore eco-friendly and sustainable solutions to reduce the division's carbon footprint
- Support M&A in the field of Road freight forwarding to accelerate growth plans
- A senior professional with minimum 15 years of senior management experience within Freight Forwarding and Logistics
- Proven track record in general management, preferably in a multinational environment
- Successful management of all key stakeholder relationships including shareholders and external government agencies
- Advanced knowledge of logistics processes, security procedures, and protocols pertaining to freight forwarding
- Aware of new developments in the industry including index-based pricing, client carrier contracts around AFFA, marketplaces/platforms, new risk management tools, and a clear understanding of digital transformation
- Ability to benchmark with industry to evaluate and assess/manage business operations and opportunities
- Strong negotiator and a self-starter who can adapt to stressful environments by using a sociable but firm approach and engendering trust and integrity
- Strong leadership skills and the ability to motivate, develop, and encourage others to positively contribute to business goals and objectives
- High-level analytical, conceptual, and problem-solving skills
- Strong commitment to client service excellence with the ability to build solid relationships
- Experience in navigating structures, bureaucracies, and decision-making systems of large multinational corporations
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