Senior Road Freight Director

3 weeks ago


Houston, Texas, United States DP World Full time
Job Description

We are seeking a seasoned executive to lead our Road Freight division in the US and Mexico. As Director of Road Freight Operations, you will be responsible for developing and managing a Road freight capability/organization within the region, offering clients the network and customer experience expected of a leading global logistics company.

Key Responsibilities
  • Strategic Leadership
    • Develop and execute the Road freight division's strategic vision and long-term goals
    • Identify market trends, opportunities, and threats to inform business strategies
    • Drive innovation and continuous improvement initiatives to enhance service quality and efficiency
    • Lead the development and creation of the Road freight network and the corresponding branch offices
    • Work with agency teams to create pricing and profit share models for the various modes of transportation
    • Work with regional and country logistics VPs, and operations for the implementation of the solutions
  • Operational Excellence
    • Oversee day-to-day operations of the Road freight division, ensuring adherence to safety, compliance, and quality standards
    • Optimize processes to improve cargo handling, routing, and delivery times
    • Manage budgets, cost control, and resource allocation effectively
    • Obtain all licenses and certifications to ensure compliance with rules and regulations
  • Business Development
    • Identify and pursue growth opportunities within the Road freight industry
    • Expand the customer base and strengthen client relationships to drive revenue growth
    • Participate in customer meetings when specific technical capabilities are required
    • Build and manage strong collaborative relationships with all stakeholders connecting our business units with Road capability know-how and alignment of trade-lane strategy
    • Establish and maintain strategic partnerships with Road lines, suppliers, and key stakeholders
    • Collaborate with tender and solution teams to offer competitive offerings to actual/potential customers
    • Maintain a customer-centric approach, striving for exceptional service and satisfaction
    • Address customer inquiries, concerns, and feedback promptly and effectively
  • Procurement Strategy
    • Develop and execute a comprehensive global procurement strategy for Road freight services in the country in alignment with global and regional procurement strategy
    • Identify and establish relationships with strategic suppliers and negotiate favorable terms and agreements on a country level
    • Monitor market trends and fluctuations in pricing to make informed procurement decisions
  • Pricing Strategy
    • Analyze market conditions, competition, and cost structures to develop effective internal pricing strategies
    • Collaborate with sales and operations teams to ensure pricing aligns with customer needs and company objectives
    • Optimize pricing models to maximize revenue and profitability
  • Contract Management
    • Oversee the negotiation, creation, and management of contracts with carriers and suppliers on country level in alignment with corporate
    • Ensure contractual terms and conditions compliance, including service level agreements and pricing structures
    • Review and amend contracts as necessary to adapt to changing business needs
  • Team Leadership
    • Build and lead a high-performing team of managers and professionals
    • Provide guidance, mentorship, and support to country and team members, fostering a collaborative and innovative work culture
    • Ensure the development and training of staff to meet business objectives
  • Financial Management
    • Develop and manage the division's budget, revenue targets, and financial performance
    • Monitor financial KPIs, analyze financial reports, and make data-driven decisions to achieve profitability
    • Ownership of the Intercompany billing processes
  • Regulatory Compliance
    • Ensure compliance with all relevant aviation and logistics regulations, including safety, security, and customs requirements
    • Implement best practices to mitigate risks and ensure legal compliance
  • Sustainability
    • Promote environmentally responsible practices within the Road freight division
    • Explore eco-friendly and sustainable solutions to reduce the division's carbon footprint
    • Support M&A in the field of Road freight forwarding to accelerate growth plans
    Requirements
    • A senior professional with minimum 15 years of senior management experience within Freight Forwarding and Logistics
    • Proven track record in general management, preferably in a multinational environment
    • Successful management of all key stakeholder relationships including shareholders and external government agencies
    • Advanced knowledge of logistics processes, security procedures, and protocols pertaining to freight forwarding
    • Aware of new developments in the industry including index-based pricing, client carrier contracts around AFFA, marketplaces/platforms, new risk management tools, and a clear understanding of digital transformation
    • Ability to benchmark with industry to evaluate and assess/manage business operations and opportunities
    • Strong negotiator and a self-starter who can adapt to stressful environments by using a sociable but firm approach and engendering trust and integrity
    • Strong leadership skills and the ability to motivate, develop, and encourage others to positively contribute to business goals and objectives
    • High-level analytical, conceptual, and problem-solving skills
    • Strong commitment to client service excellence with the ability to build solid relationships
    • Experience in navigating structures, bureaucracies, and decision-making systems of large multinational corporations


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