Desktop Support Specialist

4 days ago


McAllen, Texas, United States Insight Global Full time
Job Description

A software client of Insight Global is seeking a Junior Desktop Support Specialist to join their team in Allen, TX.

This ideal candidate will have a passion for IT and a willingness to learn, working on corporate desktop support, primarily hardware.

Responsibilities include working out of a ticketing queue and interacting with stakeholders and C-Suite Executives to troubleshoot internal systems.

Key Skills and Requirements:

  • Entry-level to mid-level experience with PC hardware, replacing hard drives, and RAM
  • Experience working out of a ticketing queue
  • Experience with troubleshooting Windows 10 and 11
  • Experience with Active Directory

About Insight Global:

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to.



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