Client Support Specialist
2 weeks ago
Are you an enthusiastic individual with strong interpersonal abilities? At Twin City Staffing, we are seeking a client support specialist who will be instrumental in delivering outstanding assistance to our esteemed clientele.
Location: Chaska, MN
Compensation: $16 - $19/hour
Working Hours: 8 am - 4:30 pm, Monday – Friday
Advantages of the Client Support Specialist Role:
- Attractive hourly pay
- Opportunities for professional growth
- Supportive and inclusive workplace culture
- Comprehensive benefits package
- Encouraging and professional environment
- Pathways for career advancement
- Dental coverage
- Health insurance
- Life insurance
- Referral incentives
- Flexible spending options
- Vision coverage
Responsibilities of the Client Support Specialist:
- Manage multiple phone lines efficiently
- Respond to customer inquiries regarding products and services
- Stay updated on company offerings and pricing
- Utilize CRM systems for customer inquiries, including order history and account management
- Route incoming calls to the appropriate personnel
- Assist with administrative tasks such as filing and mailing invoices
- Ensure accuracy in order and shipment verification
- Maintain precise records and serve as a front desk representative as part of a rotating schedule
- Provide weekly support in the Shipping Department
- Collaborate with team members and other departments
Qualifications for the Client Support Specialist:
- Basic computer proficiency, including data entry
- At least six months of successful experience in customer service or a related field
- Strong communication and problem-solving abilities
- Capability to multitask and retain information effectively
- Basic mathematical skills
Additional Information:
Twin City Staffing is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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