Process Engineering Manager

4 weeks ago


Richmond, California, United States Capital One Full time

Job Summary

The Sr. Manager, Process Engineer will partner with various business areas to document and streamline current processes and to design new processes as needed as part of our program to modernize our Enterprise Resource Planning (ERP) system. Process design and streamlining will focus not only on effectiveness and efficiency but also on governance, controls, and monitoring.

Responsibilities:

  • Document processes using tools such as swim lane process maps, critical-to-quality trees, performance metrics, control plans, RACI roles/responsibilities
  • Partner with business and technology areas to design or redesign and implement new processes that support our ERP activities
  • Evaluate ERP processes from a risk management perspective, as applied to and impacting business processes, including General Ledger, Accounting, Financial Planning and Analysis, Travel and Expense, and related activities.
  • Lead and/or manage business and risk teams to identify process improvements, develop effective controls, managed defects and implement sustainable, well-managed processes
  • Keep abreast of financial industry laws and regulations and provide expertise in consulting with a diverse group of business leaders

Basic qualifications:

  • Bachelor's degree or military experience
  • At least 5 years of experience in process management, improvement, or design
  • At least 5 years of experience in project management
  • At least 5 years of experience in risk management (compliance, legal, audit, business risk office, credit risk management, or finance)

Preferred qualifications:

  • 2+ years of people management experience
  • 2+ years developing a process engineering practice for finance
  • Process excellence certifications (lean, business process management, six sigma green belt or black belt)
  • Experience in process design relative to large, complex projects that cut across organizational boundaries and include both technology and business aspects
  • Strong analytical, critical thinking, and problem-solving skills
  • Experience defining, measuring, and improving Financial processes, especially those supporting accounting, capital markets and other financial functions
  • Ability to work independently; flexible to change in a fast-paced environment that requires the balancing of competing priorities

Capital One is an Equal Opportunity Employer

Capital One promotes a drug-free workplace.



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