E-commerce Shipping Coordinator

4 days ago


Spokane, Washington, United States Goodwill Industries of the Inland Northwest Full time
Job Description

We are seeking a detail-oriented E-Commerce Shipping Clerk to assist with the flow of merchandise within our E-Commerce department. In this role, you will pull and shelve orders, ship merchandise utilizing proper shipping standards for appropriate shipping carriers, and track packages online.

Maintain up-to-date website knowledge of ShopGoodwill/E-Books and its processes. Provide record-keeping services and maintain applicable paperwork. Maintain a clean, organized, and safe work area.

Key Responsibilities:

  • Provide excellent customer service.
  • Assist with store merchandise returns as directed.
  • Act as back-up E-Commerce Associates when/as directed.
  • Track packages through tracking numbers.
  • Attend mandatory training and facility/store meetings.
  • FOLLOW ALL POLICIES, PROCEDURES, AND DIRECTIVES OF GOODWILL INDUSTRIES ASSURING SAFETY OF PERSONNEL OR PROPERTY.
  • Work collaboratively with Workforce Development and Social Services to provide client services.
  • Properly wear and maintain all required Personal Protective Equipment (PPE).


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