Customer Service Representative

1 week ago

Gloucester City, New Jersey, United States Notgoingtouni Full time
Customer Service Apprentice

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Apprentice. As a key member of our service team, you will play a vital role in delivering exceptional customer service and ensuring our customers receive the highest level of satisfaction.

Key Responsibilities

  • Provide exceptional customer service and support to our customers
  • Work closely with our service team to ensure seamless communication and delivery of services
  • Actively promote and sell additional products and services to customers
  • Collect and manage customer data to maximize the quality and content of our customer database
  • Maintain contact with customers to ensure their expectations are met and any issues are addressed

Training and Development

We are committed to providing ongoing training and development opportunities to help you succeed in your role. You will have the opportunity to complete a Customer Service Specialist Level 3 apprenticeship and gain Functional Skills in Maths and English.

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative team environment
  • The opportunity to work with a leading dealership and gain valuable experience in the automotive industry

Requirements

To be successful in this role, you will need to have a genuine interest in serving customers and delivering high standards of satisfaction. You will also need to be able to work effectively in difficult situations and maintain a flexible style when interacting with others.

How to Apply

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.

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