Customer Service Representative

5 days ago


Gloucester City, New Jersey, United States Vacul Full time

**Job Summary:**

Vacul is seeking a highly skilled and experienced Customer Service Representative to join our team. As a liaison between our members and the credit union, you will provide exceptional account information and transaction services, ensuring a positive experience for our customers.

**Key Responsibilities:**

  • Provide account information and transaction services to members via phone, electronically, or in person.
  • Offer a full range of credit union products and services, including loan interviewing and processing.
  • Conduct cash transactions, open accounts for members, and professionally handle their daily needs.
  • Represent the credit union in a courteous and professional manner, possessing strong verbal, written, and interpersonal communication skills.

**Requirements:**

  • High school diploma or equivalent (GED)
  • Minimum one (1) to three (3) years of financial institution experience
  • Previous teller, member service, or loan processing experience preferred
  • PC proficiency, including Microsoft Word, Excel, and PowerPoint
  • Ability to function in a financial institution branch environment and utilize standard office equipment
  • Bilingual speaking preferred

**Benefits:**

Vacul offers an excellent benefits package, including medical insurance and a 401K Plan. If you are enthusiastic, reliable, and possess good people skills, we would like to hear from you.



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