Customer Service Representative
5 days ago
**Job Summary:**
Vacul is seeking a highly skilled and experienced Customer Service Representative to join our team. As a liaison between our members and the credit union, you will provide exceptional account information and transaction services, ensuring a positive experience for our customers.
**Key Responsibilities:**
- Provide account information and transaction services to members via phone, electronically, or in person.
- Offer a full range of credit union products and services, including loan interviewing and processing.
- Conduct cash transactions, open accounts for members, and professionally handle their daily needs.
- Represent the credit union in a courteous and professional manner, possessing strong verbal, written, and interpersonal communication skills.
**Requirements:**
- High school diploma or equivalent (GED)
- Minimum one (1) to three (3) years of financial institution experience
- Previous teller, member service, or loan processing experience preferred
- PC proficiency, including Microsoft Word, Excel, and PowerPoint
- Ability to function in a financial institution branch environment and utilize standard office equipment
- Bilingual speaking preferred
**Benefits:**
Vacul offers an excellent benefits package, including medical insurance and a 401K Plan. If you are enthusiastic, reliable, and possess good people skills, we would like to hear from you.
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