IT Support Specialist

4 weeks ago


Austin, Texas, United States CyberTec Full time
Job Summary:

As a skilled IT Support Specialist at CyberTec, you will be responsible for providing top-notch technical support to our clients. Your primary focus will be on assisting with installs, maintaining, and providing technical support for users. You will also perform hardware, software, and applications support and preventative maintenance. Additionally, you will provide end-to-end environment appropriate support utilizing best practices and documented procedures. You will work closely with customers to diagnose and resolve technical issues, respond to Service Desk requests, and identify solutions and obtain quotes for those solutions. Furthermore, you will function as a system administrator, responsible for inventory management and record keeping. This is a 100% onsite role, and you will be required to drive to various site locations within Austin throughout the day. There is no mileage reimbursement.

Key Responsibilities:

• Assist in installs, maintains, and provides technical support for users
• Performs hardware, software, and applications support and preventative maintenance
• Provides end-to-end environment appropriate support utilizing best practices and documented procedures
• Works with customers: o diagnoses and resolves or escalates technical support o responds to Service Desk requests o purchasing to identify solutions and obtain quotes for those solutions
• Functions as system administrator; responsible for inventory management and record keeping

Requirements:

• 3 yrs. experience in support analyst role
• Advanced knowledge about PC desktop hardware and software and diagnosing problems via remote access
• Familiarity with enterprise software: Microsoft Intune (Imaging), Absolute (NetMotion)
• Familiarity with tracking asset hardware and software
• Must have own transportation (will be driving to multiple locations to provide assistance)
• Customer Service experience
• Ability to work with minimal supervision in a very dynamic environment
• Experience with enterprise software (ex. Microsoft, AutoCAD, Bentley, ArcGIS)
• Familiarity of standard application and operation systems

  • Physical Therapist

    4 weeks ago


    Austin, Texas, United States HealthCare Support Full time

    Physical Therapist Job DescriptionWe are seeking a skilled Physical Therapist to join our team at HealthCare Support. As a Physical Therapist, you will be responsible for providing high-quality patient care and contributing to the success of our healthcare team.Benefits of Working with HealthCare Support:Immediate enrollment in Health InsuranceDental...

  • IT Support Specialist

    4 weeks ago


    Austin, Texas, United States The Texas Division of Emergency Management (TDEM) Full time

    The Texas Division of Emergency Management (TDEM) is seeking a skilled IT Support Specialist to provide technical services to all staff and stakeholders. The ideal candidate will have a strong background in IT support, with experience in desktop workstation, laptop, and tablet maintenance and support. The successful candidate will be responsible for...


  • Austin, Texas, United States Georgia IT Inc Full time

    Job Title: Performance Optimization SpecialistAbout the Role:We are seeking a highly skilled Performance Optimization Specialist to join our team at Georgia IT Inc. As a Performance Optimization Specialist, you will be responsible for ensuring the high performance and scalability of our web applications.Key Responsibilities:Design and implement performance...

  • IT Support Specialist

    1 month ago


    Austin, Texas, United States Sourceability Full time

    Job Title: IT Support SpecialistSourceability is a global digital distributor of electronic components, and we're seeking an experienced IT Support Specialist to join our internal IT team.This role will provide day-to-day support and technical operations for the organization, working under the guidance of IT management. The ideal candidate will have a strong...


  • Austin, Texas, United States Georgia IT Inc Full time

    Job Title: Performance Optimization SpecialistJob Summary:Georgia IT Inc is seeking a skilled Performance Optimization Specialist to join our team. As a Performance Optimization Specialist, you will be responsible for ensuring the optimal performance of our web applications and APIs. This is a contract role based in Austin TX.Key Responsibilities:Analyze and...

  • IT Support Specialist

    4 weeks ago


    Austin, Texas, United States Eco-Life Employment Group Full time

    Job Summary:We are seeking a skilled IT Support Specialist to join our team at Eco-Life Employment Group. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities: Troubleshoot software, hardware, and telephony systems to ensure seamless operations Provide exceptional customer...


  • Austin, Texas, United States Amazon Full time

    Job Title: Integration Support SpecialistAbout the Role:We are seeking an experienced Integration Support Specialist to join our team at Amazon Business. As an Integration Support Specialist, you will be responsible for providing technical support to our managed partners and enterprise-scale customers who use the Amazon Business Integration technologies.Key...


  • Austin, Texas, United States IFG - International Financial Group Full time

    Job Title: Administrative Support SpecialistAt IFG - International Financial Group, we are seeking a highly skilled Administrative Support Specialist to provide comprehensive administrative support to our team. The successful candidate will be responsible for managing calendars, handling financial tasks, processing expense reports, coordinating travel...


  • Austin, Texas, United States RIT Solutions, Inc. Full time

    I. Job SummaryRIT Solutions, Inc. is seeking a skilled Product Support Specialist to join our team. As a Product Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.II. Key Responsibilities Provide technical support to clients via phone, email, and chat Troubleshoot complex technical...


  • Austin, Texas, United States Wyndy LLC Full time

    Job SummaryWe are seeking a compassionate and reliable Caregiver Support Specialist to join our team at Wyndy LLC. As a Caregiver Support Specialist, you will provide support and help to individuals in need, focusing on daily tasks, emotional support, and creating a safe and comfortable environment.Key ResponsibilitiesAiding with daily tasks and...


  • Austin, Texas, United States Frontline Education Full time

    Job SummaryFrontline Education is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for handling Tier 3-4 technical escalations and customized support related to data migrations, reporting, ETL, and system support across various client systems.Key ResponsibilitiesAssist support...


  • Austin, Texas, United States WP Engine Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at WP Engine. As a Technical Support Specialist, you will be the first point of contact for our customers, providing support via live chat, phone, and support tickets. You will develop a deep technical knowledge of open source technologies and deliver a world-class...


  • Austin, Texas, United States Term Life Specialist Full time

    Job OverviewAt Term Life Specialist, we're dedicated to empowering professionals to achieve financial freedom. Our mission is to provide the tools, resources, and support necessary for individuals to reach their financial goals while living a life filled with purpose, passion, and fulfillment.The RoleThis is an excellent opportunity for individuals new to...


  • Austin, Texas, United States Cisco Full time

    About the RoleWe're seeking a skilled Network Support Specialist to join our team at Cisco. As a key member of our Customer Engineering team, you'll work closely with customers to empower them with ThousandEyes, our Internet and cloud intelligence platform.Your primary focus will be on providing timely support to customers and internal teams via online-chat,...


  • Austin, Texas, United States Advantest America Full time

    Job Title: Field Support SpecialistAt Advantest America, we are seeking a highly skilled Field Support Specialist to join our team. The successful candidate will be responsible for providing exceptional customer support and ensuring the optimal performance of our systems solutions.Key Responsibilities:Deliver hardware support services for Advantest's Handler...


  • Austin, Texas, United States Mary Lee Foundation Full time

    Job SummaryWe are seeking a dedicated and compassionate Direct Support Specialist to join our team at Mary Lee Foundation. As a Direct Support Specialist, you will play a vital role in providing direct support to our day program participants, helping them develop their daily living skills and pre-vocational activities.Key ResponsibilitiesProvide one-on-one...


  • Austin, Texas, United States WalkWater Technologies Full time

    Job SummaryWe are seeking a highly skilled HRIS Support Specialist to join our team at WalkWater Technologies. As an HRIS Support Specialist, you will be responsible for providing expert personal support to employees and managers across multiple lines of business and country locations.Key ResponsibilitiesProvide expert personal support to employees and...


  • Austin, Texas, United States Insight Global Full time

    Job Title: Desktop Support SpecialistJob Summary:Insight Global is seeking a skilled Desktop Support Specialist to provide technical assistance to the Executive team. The ideal candidate will have experience supporting executives, troubleshooting technical equipment issues, and setting up conference rooms.Responsibilities:-Supporting executives with...

  • IT Support Specialist

    4 weeks ago


    Austin, Texas, United States TransForce Full time

    Job SummaryThe IT Support Specialist will provide exceptional technical support to Athletics staff, student-athletes, and visitors. This role will coordinate activities with related IT staff and department users to ensure seamless IT operations.Key ResponsibilitiesRespond to and resolve inquiries and requests for assistance with IT equipment, including...

  • AV Support Specialist

    1 month ago


    Austin, Texas, United States Diverse Lynx Full time

    Job Title: AV Support TechnicianAt Diverse Lynx LLC, we are seeking a highly skilled AV Support Technician to join our team. As an AV Support Technician, you will be responsible for providing technical support for our video conferencing and event services.Key Responsibilities:Operate, maintain, and upgrade video conferencing equipment, test environment, and...